Asset Return

This article covers: the window on this screen.

Before you start

Access. You need access to Separation > Asset Return. If you do not see it in the menu, ask your administrator for the role that covers this area.

Steps

Open Separation > Asset Return.
Select the record, or the button that adds a new one.
In the window Item Action fill in the fields below.

Field	What it means and what to enter
Recovery amount for a lost or damaged item	Type the recovery amount for a lost or damaged item.
Return method	Choose one: Handed over, Sent by courier, Collected.
Tracking reference	Type the tracking reference.
Data wiped	Choose one: Yes, No.

Select Confirm recovery (amount and a note in remarks).

The window closes and the table shows the result.

If something does not work

The button "the button" is missing. You do not have the permission, or the page is not in your menu. See Access above.
A list in the window is empty. The records it picks from do not exist yet.
The window will not close or shows a message. Read the message: it names the field that is missing or not allowed.