Industry pack: Healthcare

Healthcare adds what a healthcare organisation needs on top of HCM Core: clinical licence, ward staffing, staff immunisation, staff incident. Every screen carries charts, and the Overview answers the questions this industry asks first. It works with the people already in HCM Core and Employee; it changes nothing there.

1. Who uses it

Role	What they do
Nurse manager / clinical lead	Builds the roster against required nurse-to-patient ratios and watches licence expiry.
Credentialing coordinator	Records each clinician's licences and certifications and chases expiring ones.
HR / occupational health	Tracks staff vaccinations, needle-stick and other staff injuries.

2. Before you start

• Installed plugin: hcm-industry-healthcare (free tier; needs HCM Foundation and Employee). No licence feature has to be granted.
• Access: tenant administrators can use every screen; the Overview needs a tenant administrator or Report.View.
• Trial data: in a trial tenant, generate the Healthcare industry pack in Demo Data: 10 clinical licence, 12 ward staffing, 12 staff immunisation, 8 staff incident.

3. Set up

1. Open Healthcare > Licences and add every clinician licence and life-support certificate (BLS, ACLS, nursing registration) with its expiry date.
2. Open Ward Staffing and enter, per ward and shift, the patients and the nurses on duty.
3. Record staff immunisations in Staff Immunisations (hepatitis B, influenza, MMR) with status.
4. Record staff injuries and exposures in Staff Incidents.

4. Daily use

4.1 Clinical licence

Professional licences and mandatory certificates of clinical staff, with expiry. An expired licence means the person cannot practise. Open Clinical licence in the sidebar under Industry Pack, Healthcare. Choose Add clinical licence to add a record, click a row to change or delete it. The fields are: clinician, role, licence / certificate, status, expires on.

4.2 Ward staffing

Patients and nurses on one ward on one shift. The patients-per-nurse ratio is what regulators and nurse unions look at. Open Ward staffing in the sidebar under Industry Pack, Healthcare. Choose Add ward staffing to add a record, click a row to change or delete it. The fields are: ward, shift, date, patients, nurses on duty, of which agency.

4.3 Staff immunisation

Vaccinations that protect staff and patients; each row is one person and one vaccine. Open Staff immunisation in the sidebar under Industry Pack, Healthcare. Choose Add staff immunisation to add a record, click a row to change or delete it. The fields are: employee, vaccine, status, given on.

4.4 Staff incident

Injuries and exposures of staff: needle-stick, patient handling, violence, slips. Open Staff incident in the sidebar under Industry Pack, Healthcare. Choose Report staff incident to add a record, click a row to change or delete it. The fields are: incident, employee, ward, type, occurred on, lost time.

5. Charts, reports and exports

Figure	What it counts
Licences on record
Expiring or expired
Patients per nurse
Immunisation complete %
Needle-stick injuries
Licence status	Active, expiring, expired
Patients per nurse by ward	Average of patients divided by nurses on shift, per ward
Staff immunisation status	Complete, due, declined, exempt
Staff incidents by type	Last 12 months of staff injuries and exposures

Every list page also has charts of its own records (by status or category, and a trend), and the platform grid offers search, paging, column choice and export.

6. On a phone or tablet

Every screen works on a phone: tiles, charts and lists stack one per row, and the add and edit dialogs fit the screen.

7. Rules and limits

• The ratio is patients divided by nurses on duty as entered; mandated ratios differ by state, country and ward type, so none is applied: compare against the ratio your regulator sets.
• Licence status is the value you record and is not recomputed from the expiry date.
• No patient or clinical data is stored: the pack holds staff-side records only.
• The figures are only as good as the records entered. Benchmarks differ between sources, so none is hard-coded as a target: read the figures against your own history.

8. Troubleshooting

Symptom	Cause and fix
A chart says "Nothing to show yet"	No records yet, or none with the date or category the chart needs. Add records or generate the demo pack.
The Overview says forbidden	Your login is not a tenant administrator and lacks Report.View.
A screen is missing from the sidebar	The plugin is not installed for this tenant. Ask a platform administrator to install hcm-industry-healthcare.

9. Related guides

• HCM Core
• Employee Information